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Google Rating

4.9

Helite UK

4.9

Perry Thomas

1724833486

Bought a Helite turtle 2 for me and my daughter as we ride motorbikes. Easy to use and connect. I did fall off and trigger the jacket to inflate - bike was on its stand, very entertaining for everyone, but me. Reassuring test! Getting replacement cannister and fitting it was easy.

peter french

1724141036

Excellent products and great customer service.

simon trott

1723969829

I bought the Helite for my partner, avid horse rider and regular pillion passenger. It's comfortable to wear whether in a t-shirt or over motorbike jacket. A recent, heavy, fall from a horse (over the top of it) on a rough stoney track, showed just how good these are in protecting you. Abrasions to the arms and bruises to the legs, but able to get up and remount after shaking herself down. Given how and where, this would have, most likely, been a casevac situation without the jacket. Top marks.

D “huggy” Hughes

1722205229

Great company to deal with and very happy with purchases and experience, customer service excellent. Thanks 🙏🏻

Kristian Simpson

1720024861

Utterly terrible customer service. Sold me a product that is out of stock with no information telling me this. I have been waiting for 2 months now for it to arrive with no information whatsoever on when it will be restocked. I have asked for a cancellation and a refund since and I have had no reply. Scammers.

Aleš Adam

1718443094

paul 147

1714571503

Bought Touring 2.0 Air Jacket direct from Helite UK. First of all, this is a fantastic, well designed, stylish jacket with an integrated air vest.It has a detachable thermal liner; more pockets than I have ever seen on a jacket; and lots of vents for summer riding. There are always compromises with an all-season jackets because of the temperature range it is meant to cover, but the jacket has been well designed to marry safety and comfort as far as possible. Happy that this will be my every-ride jacket, including on European tours.It may seem a little pricey but honestly, if the combined airbag technology and solid protection can save you from a serious or a fatal injury, then it is probably the cheapest purchase you will ever make!Bianca from Helite was great - ran through all features of jacket and set up to bike. Great service.

Alan Severn

1714147414

Visited to drop Safety Vest off for servicing. Service needs to be pre-booked and garment delivered to them. Always an easy company to deal with.

Martin Slowey

1713338304

It's difficult to leave a review for a product you hope you'll never need to use, but I purchased the Helite Turtle 2 vest on the strong recommendation of a friend who was wearing one during a serious crash. He's convinced the vest saved his life.The quality of the vest is exceptionally good and you'd barely know you're wearing it. Sure, it adds a bit of bulk, but you'd expect that from a product that's designed to protect you.I've been using the vest on my ADV bike.

Kerry Wilson

1712607420

Absolutely brilliant service and an amazing product worn by our teenage daughter. I take great comfort from the fact she wears this very discreet airbag jacket every time she rides. We bought the jacket along with her youngster a bright 16.2 dark bay TB x warm blood.

Steve Jackson

1711723264

An advanced motorcyclist introduced me to the Helite jacket and although expensive it's nothing to the alternative. The sizing info was a bit confusing so a call to Helite was made. What a great call with someone really motivated to protect people from harm. Wanting to keep things simple my wife and I got the Turtle 2 with the lanyards. Don't panic they're not that sensitive and you definitely know when you get off and forget to undo! The jacket makes us feel both warmer and more protected. It does bulk us up a bit but after removing back protectors from our jackets (no need for duplication) it's all fine. So far we're really happy with our purchase. For info here's our sizing. 6'5", 14st = XL, 5'5", size 12, loves layers! = M. Let's hope we don't need to test them but much prefer the odds these give us!

liam

1708976045

Peter and staff have been brilliant, from answering all my questions. My h-moov dispatched and arrived quickly (bonus points for using dpd).And the airbag itself is a brilliant product and worth every penny just for the piece of mind.

Katie Burling

1708603071

Fab jacket. My daughter was fighting hard against wearing more conventional body protectors as she felt restricted. She was pretty positive about wearing one of these however and hasn't fought us since. Just as well, as it's been tried and tested. She pretty much bounced! Replacing the gas canister was easy. Pleased to have bought it.

Ian Wilson

1708083021

I placed an order based on the website measurement instructions, subsequently received a call from Peter to review the sizing. On his advice I went a size smaller - excellent advice. The vest was received when promised and is a great fit. I've done a few hundred miles in the past couple of weeks and it is more comfortable than previously with the back protector in the jacket, now removed as the vest has an integral back protector. It's easy to clip on/off to the tether. Thank you Peter and Helite.

Geoff C

1707660058

After several years of deliberating I finally purchased a Turtle 2 at the NEC Motorcycle Live event in 2018. My main concern that held me back from buying one earlier was that it would be uncomfortable and that in the height of a continental summer it would be unbearable. I was quickly proved wrong, on both counts. Within days I’d stopped noticing it and during a long hot summer, when worn over my Joe Rocket ‘Phoenix’ air mesh jacket, it remained barely noticeable.After six years use (I ride all year round) it still looks much the same as when it came out of the box and it remains part of my pre-ride ‘checklist’.Two weeks ago I set off at 07:20 with the air temp gauge on my bike showing ‘4c’, my ‘borderline’ temperature and a 50/50 decision moment. Forecast was for temps to rise and the roads were reasonably dry so I rolled the dice. 15 miles later, I hit a patch of black ice on a very slight RH curve in a village. I was doing around 25-30 when the front let go and the bike went down in an instant. We didn’t slide far, barely six paces. Minimal damage to the bike; a small scuff on the right cylinder head protector and pannier. As for me, I never felt a thing and it was only as the driver of the car that followed me (a biker as it happened) was helping me lift the bike to its feet that I realised the air vest had deployed. I never even heard it bang like you do on the demonstrations, but the brain does tend to shut down non-essentials at times of stress. I actually patted my chest to check and yes, it had inflated and was actually starting its deflate. Any suggestion that it might not deploy in time, at such slow speed offs, was proven otherwise.I reordered a gas cartridge from Helite which was prompt;y dispatched. This is excellent kit.(PS: Ive been a motorcyclist since 1969)

Steve

1707648006

Excellent piece of kit. Hope I don’t have to use it, but feel safer in knowing the protection it offers in a crash.

Elena Semina

1706454822

This is an absolute must have for any rider, any age, any discipline. Misconceptions and myths about air vests are ungrounded. The air vests have protected my daughters and everyone we know in very dangerous falls. We are so grateful we have come to realise how important it is to wear air vests, whenever you are on horse back. The Helite team is amazing , super professional and really passionate about the extremely important mission they are on.

Simon Rixon

1706272983

If you're thinking about an airbag vest, great service and a terrific product from Helite UK. I spoke to them prior to buying and this helped determine the exact vest type, sizing and as a result confirmed for me that I'd buy from Helite. Worn several times now, my Turtle 2 vest is a comfortable fit over my bike jacket, you'd not know it was there. The protection offered is much more comprehensive than other makes. The tethered motorcycle vest is exactly the same as the electronic one in terms of safety, but is way cheaper and doesn't need a battery charge or software update. The tether has a sufficient breaking strain that it will not trigger the vest when getting off the bike and forgetting it, my only concern prior to buying. It'll trigger only if actually falling off or getting knocked off. In the event the bag goes off it's a massively less expensive and diy process to reset the bag compared to others. No question, it's the best product and service.

Steve Hussey

1705682347

Amazing product, excellent quality, customer service is brilliant, I know as bikers we like to have fashion over substance, but it's a jungle out there, and anything to help you survive has to be a good thing.

Mark Povey

1702467330

I had a vest that stopped charging that was less than a year old, Helite and Peter who works there, sent me a new charging lead and then a new CDU sensor unit, free of charge, all good now my vest is working again. Cheers.

Vanessa Briggs

1699883836

Following a fall, which I believe could have been serious if I had mot been wearing an air jacket ,I sent it for service. I was kept informed throughout and my jacket was returned quickly, with any faults corrected.

Jess Stallard

1697224261

Absolutely love my Helite air vest. As a professional young horse producer I would never ride a horse without it on. It has saved me from a good few falls and every time I'm fine without as much as a bruise. My vest saved me from a particularly heavy fall where if not for the vest I might not have walked away unscathed as I did. Serious injuries can be so simply avioded and staying safe is so important, the helite jacket just simply a must have. I've even bought a second one to have as spare to keep on the lorry so I'm never without. It's also very comfortable to wear and the outer jackets that you can get with it are great and stylish too.

Bryan Bowles

1697101721

Had an “off” at about 35mph and was thrown from my bike. I landed mostly on my head, hard enough to split my Schuberth C3 Pro helmet. I’m convinced that my Turtle 2 Airvest saved me from serious neck injuries, as the collar inflated around the base of the helmet before I hit the ground. I sent the Airvest back to Helite UK for a check and a service and, other than a hiccup with the courier which Helite UK sorted out, it came back clean and tested. All round great product and service

1696872319

I have the Helite e-turtle 2 for biking. It's a great product that's comfortable to wear and easy to use. Not, to be fair, that I have ever "used" it - i.e. thankfully no crashes have taken place! It does make me feel a great degree safer on my bike.

Alan Thompson

1695728219

Helite vest really works. Fell off on holiday, at slow speed. Vest inflated immediately and I was uninjured as I fell into another bike and onto the road. Convincing demonstration to me.

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